:root{--bg:#f5f7fb;--card:#fff;--ink:#17243b;--muted:#6b7a92;--line:#e4e9f2;--blue:#386cf4;--blue-soft:#eaf0ff;--red:#c62839;--green:#15803d;--side:#101e36;--radius:12px;
font-family:Inter,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Arial,sans-serif;color:var(--ink);background:var(--bg);font-size:15px;line-height:1.45}
*{box-sizing:border-box}body{margin:0}h1{font-size:24px;margin:0}h2{font-size:18px;margin:0 0 14px}h3{font-size:15px;margin:0 0 10px}
button,input,select,textarea{font:inherit;color:inherit}button{cursor:pointer}a{color:var(--blue);text-decoration:none}a:hover{text-decoration:underline}
.muted{color:var(--muted);font-size:13px}.right{margin-left:auto}.hidden{display:none!important}.nowrap{white-space:nowrap}
.layout{display:flex;min-height:100vh}
.side{width:230px;flex:none;background:var(--side);color:#fff;padding:22px 14px;position:sticky;top:0;height:100vh;overflow:auto}
.side .logo{font-size:21px;font-weight:700;margin:0 10px 26px}.side .logo span{color:#7aa2ff}
.side a.nav{display:block;color:#b4c2dc;padding:11px 12px;border-radius:10px;margin:3px 0;text-decoration:none}
.side a.nav:hover{background:#1c2f50;color:#fff}.side a.nav.active{background:#2a4373;color:#fff}
.side .who{margin:22px 10px 0;padding-top:16px;border-top:1px solid #243a60;font-size:13px;color:#9db0d0}
.side .who button{margin-top:8px;background:none;border:1px solid #36507f;color:#cfdcf5;border-radius:8px;padding:6px 12px}
main{flex:1;min-width:0;padding:26px 30px 60px}
.top{display:flex;align-items:center;gap:14px;margin-bottom:20px;flex-wrap:wrap}
.card{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);padding:20px;margin-bottom:18px}
.grid{display:grid;gap:14px}.g4{grid-template-columns:repeat(4,minmax(0,1fr))}.g2{grid-template-columns:repeat(2,minmax(0,1fr))}.g3{grid-template-columns:repeat(3,minmax(0,1fr))}
.metric .n{font-size:28px;font-weight:700;margin-top:4px}
.row{display:flex;gap:10px;align-items:center;flex-wrap:wrap}
input,select,textarea{padding:9px 11px;border:1px solid #d3dbea;border-radius:9px;background:#fff;min-width:0}
input:focus,select:focus,textarea:focus{outline:2px solid #b8cbff;border-color:var(--blue)}
textarea{width:100%;min-height:74px;resize:vertical}label{display:block;font-size:13px;color:var(--muted);margin-bottom:4px}
.field{margin-bottom:12px}.field input,.field select{width:100%}
.btn{border:0;border-radius:9px;padding:10px 16px;background:var(--blue);color:#fff;font-weight:600}.btn:hover{filter:brightness(1.06)}
.btn.ghost{background:var(--blue-soft);color:#2a54c4}.btn.line{background:#fff;border:1px solid #d3dbea;color:var(--ink)}
.btn.danger{background:#fdecee;color:var(--red)}.btn.sm{padding:6px 11px;font-size:13px}.btn:disabled{opacity:.5;cursor:default}
table{width:100%;border-collapse:collapse;font-size:14px}th{color:var(--muted);font-weight:600;text-align:left;font-size:13px}
th,td{padding:10px 10px;border-bottom:1px solid var(--line);vertical-align:top}tbody tr:hover{background:#f8faff}tr.click{cursor:pointer}
.pill{display:inline-block;padding:3px 10px;border-radius:99px;font-size:12.5px;font-weight:600;color:#fff;white-space:nowrap}
.tag{display:inline-block;background:#eef1f7;border-radius:6px;padding:2px 8px;font-size:12px;color:#52627d}
.tabs{display:flex;gap:4px;border-bottom:1px solid var(--line);margin-bottom:16px;flex-wrap:wrap}
.tabs a{padding:9px 14px;border-bottom:2px solid transparent;color:var(--muted);text-decoration:none}.tabs a.active{color:var(--blue);border-color:var(--blue);font-weight:600}
.board{display:flex;gap:12px;overflow-x:auto;padding-bottom:14px;align-items:flex-start}
.lane{flex:0 0 250px;background:#e8edf6;border-radius:12px;padding:10px;min-height:160px}
.lane h3{display:flex;justify-content:space-between;align-items:center;margin:2px 4px 10px}.lane.over{outline:2px dashed var(--blue)}
.ticket{background:#fff;border:1px solid var(--line);border-radius:10px;padding:11px;margin-bottom:8px;cursor:grab;border-left:4px solid var(--c,#386cf4)}
.ticket:hover{border-color:var(--blue)}.ticket .t1{font-weight:600;margin-bottom:3px}.ticket .t2{font-size:13px;color:var(--muted)}
.overlay{position:fixed;inset:0;background:#0a163a88;display:flex;justify-content:center;align-items:flex-start;padding:4vh 16px;overflow:auto;z-index:20}
.dialog{background:#fff;border-radius:16px;width:min(920px,100%);padding:24px;box-shadow:0 20px 60px #0a163a44}
.dialog.sm{width:min(520px,100%)}.dialog header{display:flex;align-items:center;gap:12px;margin-bottom:16px}.dialog header h2{margin:0}
#toast{position:fixed;right:20px;bottom:20px;background:#17243b;color:#fff;padding:12px 18px;border-radius:10px;opacity:0;transform:translateY(10px);transition:.2s;pointer-events:none;z-index:50;max-width:380px}
#toast.show{opacity:1;transform:none}#toast.err{background:var(--red)}
.login{max-width:380px;margin:14vh auto;padding:0 16px}.login .card{padding:28px}
.err{color:var(--red);font-size:14px}.ok{color:var(--green)}
.items td{padding:6px 6px}.items input{width:100%}.totals{margin-left:auto;width:260px}.totals div{display:flex;justify-content:space-between;padding:3px 0}.totals .big{font-weight:700;font-size:17px;border-top:1px solid var(--line);margin-top:4px;padding-top:6px}
.pager{display:flex;gap:10px;align-items:center;justify-content:flex-end;margin-top:12px}
.empty{text-align:center;color:var(--muted);padding:34px}
.bar{height:8px;border-radius:5px;background:#e8edf6;overflow:hidden}.bar i{display:block;height:100%;background:var(--blue)}
.low{color:var(--red);font-weight:600}.kv{display:grid;grid-template-columns:140px 1fr;gap:6px 12px;font-size:14px}.kv dt{color:var(--muted)}.kv dd{margin:0}
@media(max-width:900px){.layout{flex-direction:column}.side{width:100%;height:auto;position:static;display:flex;flex-wrap:wrap;gap:4px;padding:10px}.side .logo{width:100%;margin:4px 8px}.side .who{display:none}
main{padding:16px}.g4,.g3,.g2{grid-template-columns:1fr 1fr}table{display:block;overflow-x:auto}}
@media(max-width:560px){.g4,.g3,.g2{grid-template-columns:1fr}}
.tabs .tab{background:none;border:0;border-bottom:2px solid transparent;padding:9px 14px;color:var(--muted);cursor:pointer;font:inherit}.tabs .tab.on{color:var(--blue);border-color:var(--blue);font-weight:600}
.chats{display:grid;grid-template-columns:340px 1fr;gap:14px;height:calc(100vh - 130px);min-height:420px}
.chat-list,.chat-view{background:#fff;border:1px solid var(--line);border-radius:14px;padding:12px;overflow:auto;display:flex;flex-direction:column}
.chat-item{padding:10px;border-radius:10px;cursor:pointer;border-bottom:1px solid var(--line)}.chat-item:hover,.chat-item.on{background:#eef3ff}
.ellip{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.badge{background:#e5484d;color:#fff;border-radius:10px;padding:1px 8px;font-size:12px}
.chat-head{display:flex;gap:10px;align-items:center;padding-bottom:10px;border-bottom:1px solid var(--line);flex-wrap:wrap}
.chat-msgs{flex:1;overflow:auto;padding:12px 0;display:flex;flex-direction:column;gap:8px}
.bub{max-width:75%;padding:8px 12px;border-radius:12px;white-space:pre-wrap;word-break:break-word}.bub.in{background:#f1f3f8;align-self:flex-start}.bub.out{background:#dfe9ff;align-self:flex-end}
.chat-form{padding-top:10px;border-top:1px solid var(--line)}
@media(max-width:900px){.chats{grid-template-columns:1fr;height:auto}}

/* --- телефон --- */
.menu-btn{display:none}
@media(max-width:900px){
  .side{position:sticky;top:0;z-index:15;align-items:center;flex-wrap:wrap;padding:8px 12px}
  .side .logo{width:auto;margin:0 auto 0 4px;font-size:18px}
  .menu-btn{display:block;background:#2a4373;border:0;color:#fff;border-radius:8px;padding:8px 14px;font-size:15px}
  .side nav{display:none;width:100%;order:3;max-height:70vh;overflow:auto}
  .side.open nav{display:block}
  .side a.nav{padding:13px 12px;font-size:16px}
  .side .who{display:none;width:100%;order:4;margin:8px 0 0;padding-top:10px}
  .side.open .who{display:block}
  .side .who button{display:block;width:100%;margin:6px 0;padding:12px;font-size:15px}
  main{padding:12px 12px 60px}
  .top h1{font-size:22px}
  .g4,.g3,.g2{grid-template-columns:1fr}
  .overlay{padding:0}
  .dialog,.dialog.sm{width:100%;min-height:100vh;border-radius:0;padding:16px}
  input,select,textarea,.btn{font-size:16px}
  .btn.sm{padding:9px 12px}
  .tabs{overflow-x:auto;flex-wrap:nowrap;white-space:nowrap}
  table.items{display:table}
  table.items thead{display:none}
  table.items tr{display:grid;grid-template-columns:1fr 1fr;gap:6px;padding:8px 0;border-bottom:1px solid var(--line)}
  table.items td{display:block;width:auto!important;padding:0}
  table.items td:first-child{grid-column:1/-1}
  #popups{left:12px;right:12px;max-width:none!important}
}

@media(max-width:900px){
  table.stack{display:table;overflow:visible}
  table.stack thead{display:none}
  table.stack tbody tr{display:block;padding:10px 4px;border-bottom:1px solid var(--line)}
  table.stack td{display:block;padding:2px 0;max-width:none!important;width:auto!important;border:0}
  table.stack td:empty{display:none}
}

/* карточка клиента */
.tiles{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:14px;margin-bottom:14px}.tiles .card{margin:0}
.tl-item{display:flex;gap:12px;padding:10px 4px;border-bottom:1px solid var(--line)}.tl-item:last-child{border-bottom:0}
.tl-item.click{cursor:pointer}.tl-item.click:hover{background:#f6f8fc}
.tl-ico{width:28px;text-align:center;font-size:18px;flex:none}.tl-body{flex:1;min-width:0;word-break:break-word}

/* список заявок */
.chips{display:flex;gap:8px;flex-wrap:wrap;margin:0 0 12px}
.chip{border:1px solid var(--line);background:#fff;border-radius:999px;padding:6px 12px;cursor:pointer;font:inherit;display:inline-flex;align-items:center;gap:6px;color:var(--text,#1b2437)}
.chip.on{background:var(--blue);border-color:var(--blue);color:#fff}.chip b{font-weight:600;opacity:.8}
.chip .dot{width:9px;height:9px;border-radius:50%;display:inline-block}
.sumbar{display:flex;gap:22px;flex-wrap:wrap;padding:6px 0 10px;border-bottom:1px solid var(--line);margin-bottom:6px;color:var(--muted)}.sumbar b{color:var(--text,#1b2437)}
.sortlink{color:inherit;text-decoration:none;white-space:nowrap}
@media(max-width:760px){.chips{flex-wrap:nowrap;overflow-x:auto;padding-bottom:4px}.chip{flex:none}.sumbar{gap:10px 16px}}

.m-only{display:none}
@media(max-width:760px){.m-only{display:inline;color:var(--muted,#6b778c)}}

/* таблица заявок: сетка с заметными линиями, как в SalesDrive */
@media(min-width:901px){
  table.gridt{width:auto;min-width:100%;border:1px solid #c5cddd}
  table.gridt th,table.gridt td{border:1px solid #d3dae8;min-width:105px;padding:9px 10px}
  table.gridt th:first-child,table.gridt td:first-child{min-width:0;width:34px}
  table.gridt thead th{background:#eef1f7;color:#46536b;border-bottom:2px solid #b8c2d6;vertical-align:middle}
  table.gridt.open th:first-child,table.gridt.open td:first-child{min-width:105px;width:auto}
  table.gridt tbody tr:nth-child(even){background:#fafbfd}
  table.gridt tbody tr:hover{background:#eef4ff}
}
@media(min-width:901px){
  table.gridt tr.fl th{background:#f8f9fc;padding:5px 6px;border-bottom:2px solid #b8c2d6;font-weight:400}
  table.gridt tr.fl input,table.gridt tr.fl select{width:100%;min-width:0;padding:5px 6px;font-size:12px;border-radius:6px;margin:0}
  table.gridt tr.fl input+input{margin-top:3px}
  table.gridt tr.fl .fbtn{display:inline-block;margin-top:3px;padding:3px 8px;font-size:11px;border:1px solid #b8c2d6;border-radius:6px;background:#fff;color:#386cf4;cursor:pointer}
  table.gridt th.hc{position:relative;cursor:grab}
  table.gridt th.hc .rz{position:absolute;right:0;top:0;bottom:0;width:7px;cursor:col-resize}
  table.gridt th.hc .rz:hover{background:#386cf4;opacity:.35}
  table.gridt th.drop{box-shadow:inset 4px 0 #386cf4}
  table.gridt tr.fl .fbtn.x{color:#c62839;margin-left:3px}
}